Fast & Free Shipping
XOXO 5th Avenue makes shipping easy for our customers. FAST & FREE to any country in the world, perfectly packaged in our famous millenial pink XOXO packaging.
We offer FREE worldwide shipping on every order. All orders ship within 1-7 Business Days from our corporate design center in Beijing.
In the rare case your sunnies are back ordered, your order will ship within 1-10 business days of your order date and ship via USPS 1st class mail.
Approximate FREE Standard Shipping Times:
UK / Australia - 10-14 Business Days or Less from shipping date
USA, Canada & Europe - 10 -14 Business Days or Less from shipping date
Asia & Rest of World - 14 Business Days up to 30 from shipping date
Please keep in mind during the months of November and December there is high volume with USPS and online shoppers due to Holiday shipping, your order will take the full time to get to you per USPS policies (5-15 business days) and international orders can take 5-40 days.
Please keep in mind that all orders are shipped with tracking, however, the tracking is not provided when your order is fulfilled. We track all shipments internally and if not received within 5-15 business days, we will provide a tracking number or claim the package on your behalf. Your order will either be fulfilled from our showroom or may be sent directly from one of our multiple design houses found worldwide. None the less, no matter where it is shipped from - we will always have it in the mail as quickly as possible and on its way to you.
Due to customs, countries may see a longer shipping time that will include Dubai, Pakistan, India, Israel and Russia. However, all packages are received but this process can take 2-8 weeks due to their border control. Other international counties may find these same wait times.
We ship our ambassador orders weekly. We offer FREE shipping if you are approved to be an ambassador for our brand, so please be patient! We ship our ambassador orders out together and this process can take a few days, however, we do not charge you for shipping to anywhere in the world once you are an ambassador! We look forward to you receiving your order and this process can take approximately 15 business days.
FASHION MONTH: Keep in mind, our offices will be closed from February 5th - February 25th for RUNWAY shows in NYC, London, Paris and Milano so your shipment could encounter a delay if purchased between these times. When we reopen on February 25th, your item will ship. XOXO closes every year during these times and no refunds or cancellations will be permitted. XOXO CLOSES FOR THE MONTH OF FEBRUARY due to Fashion Month. No refunds, cancellations or chargebacks may be conducted during this time due to proper notice being posted via the website and to the customer via email.
Waited your full transit time? Email us for tracking!
Custom Tee Shirts:
Our tees are pressed and then sent to you so please give us a few business days to complete this step before sending out. We look forward to you rocking your shirt and showing off your own unique personality!